Privacy Policy

1. Information We Collect

• Account information such as name, email, password hash, and contact details.
• Business profile data such as company name, addresses, tax settings, and preferences.
• Transactional data such as orders, customer records, and inventory details.
• Technical data such as IP address, browser type, device data, and logs.

2. How We Use Information

• Provide, operate, and maintain the platform.
• Authenticate users and secure accounts.
• Process transactions and send operational notifications.
• Improve performance, reliability, and product features.
• Comply with legal obligations and enforce our terms.

3. Legal Bases for Processing

Depending on your location, we process personal information based on contractual necessity, legitimate interests, legal compliance, and consent where required.

4. Sharing and Disclosure

We may share information with:

• Service providers that host, process payments, provide analytics, messaging, and support infrastructure.
• Professional advisors and auditors, where appropriate.
• Authorities when required by law, court order, or legal process.
• Successors in connection with a merger, acquisition, or sale of assets.

5. Data Retention

We retain personal information for as long as needed to provide the service, meet legal obligations, resolve disputes, and enforce agreements.

6. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No security method is completely foolproof.

7. International Data Transfers

If personal information is transferred across borders, we use appropriate safeguards as required by applicable law.

8. Your Rights

Subject to local law, you may have rights to:

• Access, correct, or delete personal information.
• Object to or restrict certain processing.
• Request data portability.
• Withdraw consent where processing is based on consent.

9. Cookies and Similar Technologies

We may use cookies and similar technologies for authentication, preferences, analytics, and security. Browser controls may allow you to manage cookie settings.

10. Children's Privacy

The platform is not directed to children under 13 (or the relevant minimum age in your jurisdiction), and we do not knowingly collect their personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. If changes are material, we will update the effective date and provide notice where required.

12. Contact

Privacy questions can be sent to privacy@htm.llc.